Contact

Contact DockBeacon

Send the right note to the right inbox and the DockBeacon team will route it from there.

DockBeacon is a Canadian service operated from British Columbia by PatchMedia.

Public mailing address: PatchMedia, 3037 152 Street Suite 1019, Surrey, BC V4P 3K1, Canada.

We usually respond within 1-2 business days. For urgent security concerns, include "Security" in the subject line.

Support and privacy

[email protected]

Product help, workspace questions, privacy requests, data export, and deletion requests.

Billing

[email protected]

Pricing, trial, invoices, payment issues, cancellation, and refund questions.

Security

[email protected]

Security concerns, suspicious activity, vulnerability reports, and account safety.

General

[email protected]

General questions, partnerships, and other DockBeacon inquiries.